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FAQ
Orders and Shipping
What form of payment do you accept?
- Pay with Credit/Debit Card
The available credit/debit card options are listed below.
This transaction is strongly secured and encrypted by Stripe.
Please note that Etherflarelamps STORE does not collect your credit/debit card number or personal information when you make a payment. For questions regarding your transactions on our site, please consult your card-issuing bank for information.
You also use Apple Pay if you are using Apple devices.
- Pay with Paypal
When placing an order with PayPal, you will be redirected to the PayPal payment page where you can confirm your payment by logging in with your PayPal username and password.
You may still check out even without a PayPal account. To do so, please click “Pay with Debit/Credit Card” in the PayPal payment page and you will be redirected to a secure page where you can enter your credit card information or complete your payment safely via PayPal.
We accept payments in the form of Visa, MasterCard, Discover and PayPal only. We will not accept any other forms of payment other than those listed above. All sensitive information sent between your computer and PayPal systems is automatically encrypted, ensuring your information is kept private.
How long does it take for me to receive my order?
PROCESSING TIME
Your order will be processed within 3 to 5 business days
Orders placed over holidays and weekends will be processed in the following business days.
Please note that delivery of orders with more than one item may ship on different dates according to stock availability.
STANDARD SHIPPING
Shipping time for order:
- Normally, it takes 5-15 business days to deliver the package to USA.
- For others countries’ customers, please allow 15-20 business days of shipping time.
- Due to the Covid 19 pandemic, shipping time might take additional several days
How do I create an account?
You can create an account when placing an order, and also directly on the ‘my account’ page. Click here to create an account
How do I change my shipping address?
To change your shipping address please contact us as soon as possible and we will help you to make sure you will receive your order at the correct address. Contact us now
How do I track the status of my order?
As soon as your order has shipped out, you will receive a confirmation email with your tracking number.
Will you keep my credit card information on file?
All our payments by payment cards are processed via PayPal which delivers one of the most secure payment platforms in the world. Your payment for any purchase is processed securely by PayPal.
All sensitive information sent between your computer and PayPal systems is automatically encrypted, ensuring your information is kept private.
Will I be responsible for any customs or duty fee?
Customs fees depend on the laws of your country. Our experience is that In the majority of cases you are not required to pay any customs fees. We mark all our orders as low-value gifts. Moreover, we send larger orders in separate packages to avoid such charges.
About us
Welcome to Our Store
Welcome to etherflarelamps — your cozy corner for handcrafted ambiance. We believe lighting is more than just function—it’s an experience. Our lamps are designed to bring warmth, character, and creativity into your space.
Our Collection
Our thoughtfully curated collection features enchanting Night Lights and mesmerizing Resin Lamps, each crafted to illuminate your home with a gentle glow and artistic charm. Inspired by nature, light, and modern aesthetics, every piece is a small sculpture that tells its own story.
Our Mission
At etherflarelamps, our mission is to craft lighting that nurtures calm and connection. We’re committed to quality, creativity, and care in every item we produce. Whether it’s a peaceful nightlight or a statement resin piece, we aim to light up your world—one meaningful glow at a time.
The Company
At etherflarelamps, we want to help bring good product.
“etherflarelamps” is a brand of ETHERFLARELAMPS LTD.
Registered in England and Wales No: 16567137
71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ
📞 +44 7947 330757
📧 accounting@etherflarelamps.com | clientcare@etherflarelamps.com | pay@etherflarelamps.com